NeuroCollaborative Policies

Privacy Policy

All information that is submitted by the learner to NeuroCollaborative, as well as their learning records, is protected. This information will be stored and kept confidential and free from disclosure to third parties for a period of 7 years.

NeuroCollaborative may share learners Information and learning records as necessary, only with signed permission of the learner to release information, to state boards, employers or AOTA as requested. This information will be stored and kept confidential and free from disclosure to third parties for a period of 7 years. Sensitive personal or financial information, such as bank accounts will remain confidential in perpetuity. 

Learner agrees that NeuroCollaborative is not responsible for any breaches in security or confidentiality by Kajabi, Stripe or Airtable.

Terms & Conditions

SATISFACTORY COMPLETION:

Participants must view the entire course, complete each assessment with a score of 80% or higher, then complete an evaluation to receive a certificate of completion. Live attendance is tracked via zoom attendee logs. Self-paced attendance is tracked via progress reports in the learning management system used. Participants not fulfilling these requirements will not receive a certificate. Failure to meet these requirements will result in forfeiture of credit for the entire course. No exceptions will be made. Partial credit is not available. 

CANCELLATION POLICY: 

"This sounds amazing but I'm not sure if it's right for me."

Well, that's simple... Try it!

Your investment is fully backed by our 30 Day Guarantee when you buy an Annual or Quadrimester Plan. If you opt for Monthly, you are free to cancel at any time.

We are so sure you will LOVE this program like the hundreds who've already been enjoying it are that we will give you a full refund if you decide it's not for you for any reason at all. Simply email our team at [email protected] and we will gladly refund your full Annual or Quadrimester investment. 

We are so confident in the quality of this program we guarantee you will love it too!

If the NeuroCollaborative needs to cancel a learning activity, there will be reasonable attempts to reschedule the activity. If this is not possible, a full refund will be issued back to the participant.

ACCOMMODATIONS: 

We strive to accommodate learners with physical, sensory, and cognitive disabilities in compliance with the American Disabilities Act by offering activities in a variety of formats with engagement strategies that appeal to a broad spectrum of learners.

Learners with unique needs are invited to utilize this contact form to request accommodation: https://www.neurocollaborative.com/accommodations 

COMPLAINTS: 

Learners who have complaints prior to, during or after a course in which they have registered are invited to email us at [email protected] at any time. We will provide a response to them within 1 week or less with a resolution to their inquiry.  

Earnings Disclaimer

FINANCIAL AND NON-FINANCIAL DISCLOSURE POLICY:

NeuroCollaborative and each instructor will disclose financial and non-financial interests in any product, instrument, device, service, or material discussed during each learning activity and the source of any compensation related to the presentation.

Continuing education units will only be awarded for relevant educational activities that primarily focus on evidence-informed and occupation-centered practice and not product or service promotion.

Please email [email protected] with any questions about NeuroCollaborative's policies